Liam Connolly: “The initial societal reaction to AI is often to think about what existing work…”

Liam Connolly @liamconnolly ·

The initial societal reaction to AI is often to think about what existing work could be replaced by AI. Yet, most conversations I have with enterprises are around what new things AI can do for that organization that they weren't solving before.Yes, there's certainly opportunity to automate some of the work that we currently do to drive efficiency, but the vast majority of work that we will bring automation to is the work that we just never got around to in the first place.The classic mistake we make in evaluating any form of automation is looking at the size of the existing market and extrapolating the impact of a new technology on that same market. ... What these estimates don’t capture is what those engineers are spending their time on in practice, and if you added a new set of tools for them, what they would be delivering instead.This means that companies can simply now attack the kinds of problems that just never were economically feasible to solve before. ... Notably, in all of these cases, AI is not replacing existing work that's being done, but adding new capabilities to the organization.

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